Terms and Conditions

Last Update: September 2, 2025

Introduction

This website is owned and operated by Ploceia (“we”, “us”, “our”). By accessing or using our website, or by purchasing a Hoodies from us, you acknowledge and agree that you are engaging with our “Service” and are legally bound by these Terms and Conditions (“Terms of Service”, “Terms”). These Terms apply uniformly to all visitors and customers. This includes anyone browsing the website, considering a purchase, placing an order, or contributing content to our platform.

At Ploceia, we are committed to providing premium-quality hoodies and a seamless shopping experience. By using our website and purchasing our products, you expressly agree that your engagement is subject to these Terms, which safeguard the interests of both you, as our valued customer, and us, as the service provider. Should you disagree with any provision herein, you must refrain from accessing our website or purchasing our products.

We reserve the unilateral right to amend, update, or revise these Terms whenever necessary to reflect changes in our operations, products, or legal obligations. Any such modifications shall take immediate effect upon publication on this page, and it shall remain your responsibility to review them periodically. Continued use of our website or purchase of our hoodies following publication shall constitute your acceptance of the revised Terms.

SECTION 1 – ONLINE STORE TERMS

To purchase from Ploceia, you must be at least eighteen (18) years of age, or the age of legal majority in your jurisdiction of residence. Our products are intended exclusively for lawful, personal use and must not be used for any unlawful or unauthorized purpose. You are strictly prohibited from transmitting viruses, malware, or harmful code that may impair, disrupt, or damage the website, its services, or the user experience of others.

SECTION 2 – GENERAL CONDITIONS

We reserve the absolute right, at our sole discretion, to refuse service, cancel orders, or restrict quantities if deemed necessary to protect our business interests, our customers, or the integrity of our brand. This includes circumstances where fraudulent activity, suspicious conduct, or misuse of the Service is suspected. By accessing our website and purchasing our products, you undertake not to reproduce, duplicate, copy, resell, or exploit any portion of the Service, our products, or related content without our prior written authorization. The headings used herein are for convenience only and shall not affect the construction or interpretation of these Terms.

SECTION 3 – PRODUCT INFORMATION

We endeavor to ensure that all product descriptions, details, and images on our website are accurate and current. Nevertheless, slight variations may arise, particularly with respect to color, which may appear 7 WEBSITE PLAN differently depending on device settings, resolution, or lighting. While we strive for accuracy, we cannot guarantee that the colors displayed on your screen will exactly match the actual product. All available products are hoodies crafted in accordance with our quality standards. Availability remains limited and may be altered or discontinued without notice, ensuring exclusivity for our customers.

SECTION 4 – PRICES AND PAYMENT

We reserve the right to amend prices at any time without prior notice. Pricing adjustments may occur due to production costs, material fluctuations, or market conditions. The applicable price shall be the one displayed at the time of purchase. All payments must be completed in full prior to processing or dispatch. Until payment is confirmed, orders remain unreserved. By purchasing, you agree to provide accurate billing information and authorize us to collect payment for the total amount due.

SECTION 5 – DELIVERY

We exclusively deliver within the United Kingdom through established and reputable courier service providers. All delivery timelines communicated to you are approximate estimates and are not to be construed as guarantees. The Company shall not be held liable for any delays or failure to deliver within the estimated timeframe arising from circumstances beyond its reasonable control, including but not limited to courier disruptions, adverse weather conditions, public holidays, strikes, or seasonal demand surges.

Delivery shall be deemed complete, and risk of loss, theft, or damage to the goods shall irrevocably pass to you, once the goods are tendered at the delivery address provided at the time of order. It shall be your sole responsibility to ensure that the delivery details supplied are accurate, complete, and secure. The Company shall not be liable for any losses or costs incurred as a result of inaccurate or incomplete delivery information supplied by you.

SECTION 6 – RETURNS AND REFUNDS

Your rights are safeguarded under the Consumer Contracts Regulations:

• You may cancel your order within fourteen (14) days of receipt for a full refund, provided the item is unworn, unused, and in original condition.
• Returns are at your expense unless the product is faulty.
• Faulty or incorrect items shall be refunded or replaced in accordance with the Consumer Rights Act.
• Full details are set forth in our Refund Policy

SECTION 7 – PERSONAL INFORMATION

All personal data obtained by the Company shall be collected, processed, stored, and utilized strictly in accordance with our Privacy Policy, and in full compliance with the United Kingdom General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, and all other applicable data protection and privacy legislation. For the avoidance of doubt, the term “processing” shall include, without limitation, the collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination, alignment, restriction, erasure, or destruction of personal data, insofar as 8 WEBSITE PLAN such processing is necessary for the performance of our contractual obligations, the provision of services, or to satisfy legal and regulatory requirements.

By accessing or using our website or services, you hereby acknowledge and expressly consent to such processing of your personal data by the Company, its affiliates, and duly authorized third-party service providers acting on its behalf. The Company undertakes to implement appropriate technical and organizational safeguards to protect personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage, consistent with its statutory obligations.

You are advised to carefully review our Privacy Policy, which forms an integral part of these Terms and Conditions.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites or services not owned or controlled by us. We disclaim all responsibility for the content, policies, and practices of such third parties. The presence of links does not constitute endorsement or association. Users are strongly advised to review the terms and privacy policies of any third-party websites prior to use.

SECTION 9 – PROHIBITED USES

You shall not, whether directly or indirectly, access, use, or attempt to use our website, services, or products for any unlawful, unauthorized, fraudulent, or improper purpose. Without limitation, the following activities are expressly prohibited:

• Transmission of Harmful Code – Transmitting, or disseminating any viruses, malware, worms, trojans, ransomware, spyware, or other harmful or disruptive code designed to damage, interfere with, or gain unauthorized access to our systems, data, or that of our users.
• Unlawful Conduct – Using the website or services in any manner that contravenes applicable laws, regulations, or regulatory requirements.
• Abusive or Unethical Conduct – Engaging in harassment, threats, hate speech, defamation, discrimination, or any other behavior that is abusive, fraudulent, misleading, or otherwise detrimental to our platform, brand reputation, employees, or customers.
• Circumvention and Misuse – Attempting to bypass, disable, or tamper with any security measures, authentication systems, or technological safeguards deployed by Ploceia to protect its services and users.
• Commercial Misuse – Exploiting the website, services, or products for unauthorized commercial purposes, including but not limited to resale, redistribution, or reproduction of our content, data mining, scraping, or other similar practices without prior written consent.

Any breach, attempted breach, or suspected breach of these obligations shall constitute a material violation of these Terms and Conditions and may result, at the sole and absolute discretion of Ploceia, in the immediate suspension or permanent termination of your account, denial of access to our website and services, and/or pursuit of all remedies available at law or in equity, including claims for damages and injunctive relief.

SECTION 10 – INTELLECTUAL PROPERTY RIGHTS

All rights, title, and interest in and to the Service, including but not limited to its original content (excluding content lawfully submitted or provided by you or other users), design, graphics, logos, features, functionality, software, and all other materials, are and shall remain the exclusive property of the Company and/or its licensors. The Service, together with all content contained therein, is protected by copyright, trademark, trade secret, and other intellectual property laws of England and Wales, as well as applicable international treaties and foreign laws.

You acknowledge and agree that no right, license, or interest in or to the Service or any intellectual property of the Company is transferred to you under these Terms, whether by implication, estoppel, or otherwise, except as expressly provided herein. You further agree not to copy, reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, transmit, or otherwise exploit any portion of the Service or its content without the prior express written consent of the Company.

The Company’s trademarks, service marks, trade names, and trade dress may not be used in connection with any product, service, or commercial purpose without the Company’s prior written authorization. Any unauthorized use of the Company’s intellectual property is strictly prohibited and may give rise to civil and/or criminal liability under applicable law.

SECTION 11 – LIABILITY

Our liability in connection with any purchase is limited strictly to the total amount paid for the hoodie in question. We disclaim responsibility for indirect, incidental, or consequential losses, including but not limited to lost profits, business opportunities, or data, arising from your use of our products or services. These limitations shall not exclude liability where unlawful, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation. Your statutory consumer rights remain unaffected.

SECTION 12 – INDEMNITY

By accessing our website or purchasing our products, you agree to indemnify, defend, and hold harmless Ploceia, its affiliates, officers, employees, and partners, against all claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your breach of these Terms or misuse of our services. This indemnity extends to violations of third-party rights, applicable law, or conduct detrimental to our brand.

SECTION 13 – TERMINATION

We reserve the right to suspend or permanently terminate your access if you breach these Terms or engage in conduct deemed unlawful, harmful, or detrimental. Termination may occur without notice and may include cancellation of pending orders. Certain provisions, including those regarding payment, refunds, indemnification, and limitation of liability, shall survive termination.

SECTION 14 – CHANGES TO TERMS AND CONDITIONS

We reserve the right to amend or replace these Terms at our sole discretion. In the event of a material change, we will use reasonable efforts to provide thirty (30) days’ prior notice before such changes take effect. Determination of what constitutes a “material change” rests exclusively with us. Continued use of the 10 WEBSITE PLAN website following amendments constitutes acceptance. If you do not agree, you must immediately discontinue use.

SECTION 15 – GOVERNING LAW

These Terms and all transactions shall be governed by and construed in accordance with the laws of England and Wales. You agree that any disputes or proceedings arising out of or relating to your use of our website or products shall be subject to the exclusive jurisdiction of the courts of England and Wales.

SECTION 16 – SEVERABILITY AND WAIVER

Severability: If any provision is found invalid, illegal, or unenforceable, it shall be modified to the minimum extent necessary to render it valid. If modification is impossible, the provision shall be severed, without affecting the validity of remaining provisions.

Waiver: No failure or delay by either party to exercise any right or remedy shall operate as a waiver. A waiver of one breach shall not be construed as a waiver of any subsequent breach.

SECTION 17 – CONTACT INFORMATION

Questions regarding these Terms of Service may be directed to:

Email: info@ploceia.com

Phone: (+44) 79 33 63 2714

Customer Service: (+44) 79 33 63 2714